Job review from in Hayden, ID 83835 on 12/08/23

Overall Rating:

4.8  out of 5
Our Overall Service

The overall experience was very good and made exceptional due to Brandon's high standards for great customer service as well as managing the team of workers who worked on our place.

Call Representative

Every time I called into the office the people working the office were very helpful and friendly.

Sales Process

Brandon was awesome to work with from the beginning stages of evaluating our basement through the entire project. He was helpful all the way through even long after knowing we were deciding to purchase.

Our Installation Crew

The crew was very good. Every day that they planned to be here they were here right on time and stayed focused on the project all day as well as respectful of us having a busy family life at our home.

The Cleanup Process

We knew in advance the grass area outside where the Egress windows were dug in would be impacted and they did a great job getting the ground back to as close as possible. On the inside areas they cleaned, vacumed and mopped up and got the basement area looking super clean - better than before they got there.

What made you choose our company:

I could tell from researching a few other basement waterproofing contractors that Premier Basements had superior knowledge and products for long term water proofing of a basement. and pricing was competetive for high quality work. Brandon's knowledge and low pressure consultative personality was also highly appreciated.

our service area

We serve the following areas

  • Chattaroy
  • Colbert
  • Elk
  • Fairfield
  • Greenacres
  • Latah
  • Liberty Lake
  • Mead
  • Metaline Falls
  • Mica
  • Newman Lake
  • Newport
  • Otis Orchards
  • Rockford
  • Spangle
  • Spokane
  • Tekoa
  • Usk
  • Valleyford
  • Veradale
  • Waverly
Our Locations:

Premier Basement Systems, Inc.
4137 E. 3rd Avenue
Post Falls, ID 83854